joybaby studio

Player Support

Need help with one of our games? We're here for you.

For technical issues, gameplay questions, or account-related inquiries, please contact us at contact@joybabystudio.com. We aim to respond within 48 hours.

Common Questions

How do I enter a tournament?

Open the game, and the Skillz tournament menu will appear. Choose a tournament type (free or cash), and you'll be matched with an opponent. Play the game, and the higher score wins.

How do deposits and withdrawals work?

Deposits and withdrawals are handled entirely by Skillz. You can deposit funds using Apple Pay, PayPal, Visa, or Mastercard. Withdrawals are processed by Skillz and typically take a few business days.

Is this gambling?

No. Our games are skill-based competitions, not games of chance. The outcome is determined by player ability, not luck. Skillz games are legal in the majority of US states and most countries worldwide.

I'm having a technical issue with the app.

Try closing and reopening the app. Make sure you have a stable internet connection and that your device is running a supported OS version. If the issue persists, email us at contact@joybabystudio.com with a description of the problem and your device model.

Skillz Support

For issues related to Skillz tournaments, deposits, withdrawals, matchmaking, or your Skillz account, please visit the Skillz Help Center or contact Skillz support directly at support@skillz.com.